OneAlabama FAQs

What can I do with OneAlabama?

OneAlabama helps citizens quickly and easily apply for and manage Family Assistance & JOBS Program benefits.

Family Assistance

The Head of Household can apply for Family Assistance, submit supporting documents and
submit Change Reports on OneAlabama.

JOBS Program

The head of household or a household member can
submit JOBS supporting documents or Change Reports in OneAlabama.

What is Family Assistance?

This program provides a time limited cash payment to low income families with children. To get this payment, you must cooperate with child support and work program activities. These activities will help you better support your family.

What is the JOBS Program?

This is a work and training program for low-income families who have children and are receiving cash payments. Families who are a part of this program can get help with child care, transportation and many other services they may need.

Will I know if my Application is accepted on the app?

A caseworker will contact you to continue your application process after you submit the initial documentation and will work with you on the next steps.
Application acceptance status is not available on OneAlabama.

Why do I have to enter my Social Security Number and personal information in the application?